Three Things To Do When You’re Falsely Accused

This is an excerpt from my new book, The Media Training Bible: 101 Things You Absolutely, Positively Need to Know Before Your Next Interview.

After beating charges of larceny and fraud in 1987, former U.S. Secretary of Labor Ray Donovan famously asked, “Which office do I go to get my reputation back?” Although the media are


Does Denying False Rumors Cause More Harm?

If you’ve ever been the subject of a false allegation, you already know that corrections rarely receive as much attention as the original charges against you.

Public relations professionals have long struggled with the right way to handle false allegations after the truth finally emerges. On one hand, companies could benefit from correcting the record as


Taco Bell’s Great Crisis Management

Editor’s note: Today’s article is a guest post from Steve Bauer, a communications pro from Pennsylvania. He wrote a terrific story about Taco Bell’s great crisis response – a rare of example of a company getting it exactly right. Steve graciously agreed to allow me to run his story here.

Your company is hit with

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