Why Ending An Interview Early Is a Bad, Bad Idea

Written by Brad Phillips @MrMediaTraining on October 25, 2011 – 6:24 am

I rarely write about media disasters involving sports figures. I suppose that after years of watching steroid scandals, vicious on-court fights and player strikes, I’ve come to expect little from professional athletes.

But this interview from late last week caught my eye, mostly because of the lessons it offers all of us who aren’t professional athletes.

The trouble started in last week’s Monday Night Football game, when New York Jets cornerback Darrelle Revis intercepted a pass intended for a Miami Dolphins player and returned it 100-yards for a touchdown. Replays of the interception showed that Mr. Revis might have committed a penalty for making contact with the receiver, but he got away without a penalty being called.

Darrelle Revis races toward end zone after controversial interception

Radio host Mike Francesa interviewed Mr. Revis late last week and relentlessly went after him for what he viewed as an uncalled penalty.

That’s where things got interesting. Fast forward to the 2:00 mark to hear part of the exchange – and stay tuned to the 5:00 mark to hear the surprising end to the interview.  

After the testy exchange, a Jets P.R. staff person named Jared interrupted the interview by picking up the phone and saying, “Darrelle, hang up.” He did. And that’s when this mostly non-newsworthy interview suddenly became a story.

What lessons should you learn about ending an interview early? 

1. It Always Makes The Story Bigger: Just ask Emily Miller, who, as a member of Secretary Colin Powell’s staff in 2004, infamously pulled the plug on an interview with Meet the Press Host Tim Russert.  

2. It Gives Credence To The Charges Made Against You: If you weren’t guilty of whatever you were being accused of, why look so defensive and cut off the interview early? Mr. Revis could have laughed off the charges or said, “Mike, we’ve covered that ground and disagree. What else do you want to talk about?” Instead, his defensive reply suggested he knew he got away with a penalty.  

3. The Host Usually Looks Better, The Guest and P.R. Representative Usually Look Worse: The host usually comes out looking like the victim of an overly-aggressive P.R. person, while the guest and P.R. person almost always diminish themselves by abruptly ending the interview. That’s even more true in this case, since Mr. Revis was doing a decent-enough job at handling himself on-the-air before being cut off by his media minder.

A grateful h/t to John Barnett, who tweets at @jocmbarnett.

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    The Mr. Media Training Blog offers daily tips to help readers become better media spokespersons and public speakers. It also examines how well (or poorly) public figures are communicating through the media.

    Brad Phillips is the Founder and Managing Editor of the Mr. Media Training Blog. He is the president of Phillips Media Relations, a media and presentation training firm with offices in NYC and DC.

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    Before founding Phillips Media Relations in 2004, Brad worked as a journalist with ABC's Nightline with Ted Koppel and CNN's Reliable Sources and The Capital Gang.

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