Month:

Sinkhole-iStockPhoto-PPT_thumb.jpg

If You’re In a Pothole, Don’t Dig A Sinkhole! | Crisis Communications

You’ve probably heard this classic crisis communications chestnut: “If you’re in a hole, stop digging.”

Put another way, if you’ve already driven into a bumpy pothole, you must avoid turning it into a massive sinkhole that swallows your reputation.

Every crisis is different, but I’ve repeatedly seen certain patterns play out that unnecessarily turn potholes into sinkholes. This post breaks down five of the most common—and while some of these crises began as something much larger than a pothole, they were made that much worse by a bad response.

Read More...

July 2013: The Worst Video Media Disaster

More than 40 people were killed earlier this month when a 73-car train filled with oil derailed in Quebec and slammed into downtown Lac-Mégantic.

The accident, Canada’s deadliest in almost 150 years, was horrific—some people sitting in a café, for example, were reportedly burned alive after fleeing, while others jumped from a building’s third floor to

Related Posts Plugin for WordPress, Blogger... Read More...