Month:

Was Hillary Clinton’s Email Press Conference Effective?

Hillary Clinton faced reporters for 20 minutes this afternoon to answer questions about the personal email account she used while serving as Secretary of State.

Secretary Clinton repeatedly came back to the same talking points: She had operated within the rules of the State Department and opted to use a personal account (and her own server)

Read More...

What We Owe Justine Sacco

The most-viewed article on The New York Times website today is about Justine Sacco, the PR executive whose infamous tweet from December 2013 sent her life—and her career—into turmoil.

The article, titled “How One Stupid Tweet Blew Up Justine Sacco’s Life,” paints a sympathetic portrait of Sacco (and others) who have endured the painful wrath of

Read More...

Free Advice To NBC News And Brian Williams

NBC Nightly News anchor Brian Williams announced yesterday that he would take a voluntary leave of absence from his broadcast. It’s a smart—and necessary—move that preserves the most options for both the anchor and his network.

In this post, I’ll offer NBC News and Brian Williams a few ideas about how to handle this controversy most

Read More...

What Is Brian Williams’ Best Crisis Management Strategy?

I wrote last night about the career-threatening controversy enveloping NBC Nightly News anchor Brian Williams (read that post here), who repeatedly told a false story about being under enemy fire while covering the invasion of Iraq in 2003.

The evolution of his tale is quite damning. CNN has a good timeline of how Williams changed the

Read More...

Did Brian Williams Really Misremember Being Shot At?

I like NBC Nightly News Anchor Brian Williams. My wife and I DVR his nightly newscast and, on nights we can find the time, we watch at least the “A block” of his newscast. So it’s entirely possible that my favorable feelings toward Mr. Williams are coloring my perspective on a story that emerged late

Read More...

Brad Phillips On The Crisis Intelligence Podcast

Melissa Agnes is one of my favorite crisis communications professionals in the business, so I was thrilled to be invited as her guest on her excellent podcast.

Our conversation lasted for an hour—but she kept it fast moving, full of useful information and fun. Among other topics, we discussed the following (as summarized on Melissa’s site):

What

Read More...

Six Ways To Guard Against The “Fat Cat Backlash”

This is a guest post by Ted Flitton, a public relations professional working in the banking industry. He is also the owner of T Communications. He lives in Calgary, Alberta.

I take no comfort in the escalating tensions between the U.S. and North Korea stemming from the hack attack on Sony Pictures, which resulted in the

Read More...

Fighting Back Against False Media Stories: Two Examples

In The Media Training Bible, I included a lesson called “Three Things To Do When You’re Falsely Accused.” One of my recommendations was to consider offering your own proof to rebut a reporter’s incorrect claims:

In some cases, there is a place for harder-edged tactics…That means you might hire a private investigator to look into the background

Related Posts Plugin for WordPress, Blogger... Read More...