Category: Crisis Communications

Caitlyn Jenner ESPY

My Review: Caitlyn Jenner’s ESPY Award Speech

Caitlyn Jenner accepted the Arthur Ashe Courage Award with a high-profile speech at the ESPYs last night.

Her recognition was greeted enthusiastically by many, but with a fair bit of skepticism by others who questioned whether someone who went through gender transition was really the best symbol of bravery.

Against that backdrop—and bearing the hopes of many who struggle with their identity—she proceeded to deliver a knockout speech that hit almost all of the right notes. It’s a speech worth watching.

Jenny Horne

One Woman’s Impassioned Speech To Bring Down The Flag

Jenny Horne, a member of the South Carolina House of Representatives, received national attention for a four-minute speech she delivered last week imploring her colleagues to take down the Confederate Flag at her State House.

Her speech was almost universally well reviewed. USA Today called it “stirring.” The Atlanta Journal-Constitution credited her speech with helping to bring down the flag.

With praise from so many corners, I was sure I’d love her speech. I didn’t.


The Science of Storytelling: Why Your Brain Loves Stories

For years, we’ve been advising our presentation training clients to incorporate storytelling into their presentations, often during the opening. We’ve consistently observed how stories captivate an audience and lead to the most memorable moments of an entire speech.

Frankly, it doesn’t take an expert to spot that. Everyone sitting in the audience sees the same thing. 



When Public Speakers Should Be Stubborn And Fight

Hundreds of audio/visual technicians have helped me set up our media and presentation training sessions over the past decade. These professionals have bailed me out of more than a few jams, and I value their knowledge and expertise.


I’ve consistently found that many A/V techs have a different view of what constitutes an “ideal” set up


How To Control A Dominant Audience Member

I recently conducted a presentation training workshop with five trainees.

After every point I made, one of the trainees—let’s call him Peter—would interject with a story, question, or opinion. At first, I welcomed his participation—his interjections were on topic and he had smart things to say. But he had far more of them than were appropriate


We All Wobble. It’s What Comes Next That Matters.

Washington Nationals star pitcher Stephen Strasburg has been in a dismal slump lately. The once dominant starter suddenly can’t get batters out, and has one of baseball’s worst ERAs, a key measure of success.

In a recent write-up of one of his performances, the website SB Nation Federal Baseball wrote: 

“Strasburg was clearly frustrated on the mound


The Myth About Fast Talkers | Public Speaking Tips

Are you a fast talker? Have people advised you to slow down when you give presentations?

If so, you may have tried to train yourself to speak more slowly. That works for some people, and if you’re one of them, you may not need to read the rest of this post.

But for many people, trying to


Can Wearable Technology Make You A Better Presenter?

If you’re a regular reader of this blog, you know that we have mixed feelings about public speaking “crutches,” such as Teleprompters.

Generally speaking, we’d rather teach public speakers how to deliver more effective presentations without depending on technology to get them through. Many speaking situations—conversations at dinner parties, meetings around corporate boardroom tables, and many

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